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Your settings:
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Stop Booting Me! :: Back ::| :: Top ::
Do you find yourself in a hand, and then suddenly locked out of the system? Or does your connection go "questionable" then clear, then back to questionable?
Read the category that best describes you:
AOL Users:
If notes below don't help, call AOL tech support @ 1-888-346-3704
AOL will disconnect you if they see no activity in your AOL window for 25 minutes, or sometimes less. Even leaving an AOL window open will not solve the problem, you must actually use the window (click to find something, check mail, ...) every once in a while or AOL will close your connection.
There are several other AOL-specific settings to change on your computer to improve your connection to PokerFunClub and all other internet sites. AOL tech support is very helpful, call them at: 1-888-346-3704
Computers that are more than 2 years old:
PokerFunClub is built to run on a Pentium II computer, or better. (click here to find out what kind of computer you have)
If your computer is a Pentium I or upgraded to a Pentium II, you will have trouble sustaining a connection to PokerFunClub. This is because your computer is struggling to play the animations and sounds, and never gets a chance to send signals to the main server. The main server, having not heard from you, closes your connection to allow other players to continue.
To reduce the stress on your computer, and improve your connection:
- Click the Bartender or Dealer and choose Preferences
- Check off the last option: "Force slow processor compensation". (If it's already grayed out, we've detected a machine that will likely have trouble running the game and sustaining a connection.)
- Turn off all sounds by Un-Checking those options.
Be aware that this situation degenerates as you enter a room, and even more with each new player in a room. So if you can play in a room with 2 people, but lose connection when there's 9, you can assume that your machine is not powerful enough to run PokerFunClub.
New Computers and fast lines:
If you have trouble maintaining a connection, please contact PokerFunClub and we can run test that will pinpoint the problem. Reach us at 888-350-3329.
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Set Preferences: :: Back ::| :: Top ::
Preferences allow you to customize how PokerFunClub looks, feels and sounds on your computer. To change or set your preferences, do one of the following: click the Bartender in the Lounge, the dealer in the room, or choose Preferences off the Menu button in the upper left of the main display.
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| Preferences are either "on" or "off." A check mark in the box indicates that a preference is on, or active; click the box to toggle on or off. |
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Preference Descriptions:
- Show bubble hints -- displays text hints that helps
to explain and illuminate each area of the game, including
descriptions of game play as you watch or play.
- Show floating chat text -- chat text appears next to
each player as they chat, as well as in the Log window
(the same one that displays game play). Click the Chat
tab to see chat logs in each room.
- Player name and chip values always visible -- shows
each player's name and chip value. Passing your mouse
over players displays the same information. Note that
players' chips are always in view and accurately
represented, just as in a real poker game.
- Ping time always visible -- displays your 'ping' time
in the lower right corner of your screen. Ping is the time
in 1/1000ths of a second, that it takes a PokerFunClub
message to travel from your machine to the server and
back; e.g., a ping of 500 means it takes about 1/2 second
for your Bet instruction to reach the server and come
back to you. Note: when this feature is turned on, pass
your mouse over other players to see their ping time
(check out who's got a slow connection, or is just slow
to act).
- Animate view cards action -- plays the 0.3 second
animation used to display your cards. Turn this feature
off to see your cards instantly. Note: each time you
view your cards, other players see you act; turning off
the setting does not turn it off in other players' view.
- Always use green felt tables -- displays the same green
felt table in every poker room. There are 4 different
room schemes (chosen at random), each with its own table
design.
Some players prefer to always see the same table center.
- Audio --- controls the site's soundscape. There are
currently two collections of audio, voice and sound effects
e.g. the word 'Bet,' and the sound of chips dropping,
respectively. You can turn each on or off independently.
Note also that sound on the right side of the table will favor
your right speaker, distant sounds play at at lower volumes.
- Force show processor compensation -- reduces the level
of animation and effects to compensate for older processors. PokerFunClub should run fine on a Pentium II or better, but if
you run several other applications at the same time,
PokerFunClub may struggle. Selecting this preference will help
(it will also cause animations to play less smoothly).
Note: this setting is automatically chosen (grayed out) if your
machine has a CPU of 200 mhz or less.
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Change Password: :: Back ::| :: Top ::
To change your password, choose Account from the Menu button in the upper left corner of the main display. Note: you cannot access your account information while in a game; you must first fold, sit out or leave the table.
In the Account window, click the Edit Mode button in the lower left corner. You're required to enter your password to make changes. (If you've forgotten your password, please contact us at support@pokerfunclub.com).
To change your password, enter a new one and confirm it. Click the Save Info button to save it. Change your password as often as you like - it's a good security precaution to do so.
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Change character, nickname or user ID: :: Back ::| :: Top ::
To change identity information, click the Menu button inside PokerFunClub and choose Account. Note: you cannot access your account information while in a game; you must first fold, sit out or leave the table.
In the Account window, click the Edit Mode button in the lower left corner. You're required to enter your password to make changes. (If you've forgotten your password but know your login ID, press the Forgot Password button in the initial login screen, otherwise please contact support@pokerfunclub.com.)
You are restricted from changing your Nickname or user ID as these make up your identity to other players at PokerFunClub, a significant aspect of the game. If you change ID or names, you may gain an unfair advantage. As always, we welcome feedback on this point.
For more information see Your Info in the preview section of this site.
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What kind of Computer do I have? :: Back ::| :: Top ::
To find out:
- Close or minimize your applications so you can see the desktop
- Position your mouse over the "My Computer" icon and click ONCE on your RIGHT mouse button
- When the menu appears, click Properties at the bottom
- Look at the lower-right area of the message box, it should tell you what kind of Processor you have. (e.g. Pentium (r) means Pentium I)
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